This policy was last updated on June 12, 2018.
2. Personal Information We Collect
When you interact with the CHF Site, we may collect personal information, such as:
- Email address
- Phone number
- Physical address
- IP address
We may also collect general information about the equipment you use to access the CHF Site, your operating system and browser type, the services that you use, times and dates of your interactions with the CHF Site, details of your transactions through the CHF Site, and software event data.
3. How We Collect Information
We may collect information:
- Directly from you when you provide it, including by filling out forms, setting up a personal profile, submitting a job application or resume, participating in sweepstakes, contests, or promotions, or contacting us through our “Contact Us” form.
- Automatically as you interact with the CHF Site, such as location data, data on browsing activities and patterns, times and dates of logins, and event data.
- From third parties, including analytics, communications, and payment service providers, that CHF uses to operate the CHF Site and its services.
Web Beacons. Web beacons are small graphic images or other programming code (also known as "1×1 GIFS" or "clear GIFs"). We may include web beacons in the CHF Site pages and email messages. Web beacons may be used to count visitors to the CHF Site, to monitor how users navigate the CHF Site, and to count how many emails that were sent were actually opened.
4. How We Use Information
We may use your information to:
- Provide the services or products you've requested or agreed to receive.
- Facilitate transactions and process and fulfill your orders.
- Enable you to participate in CHF Site features.
- Enable you to participate in sweepstakes, contests, and promotions through the CHF Site.
- Process your account registration.
- Process and evaluate your application or resume for a job listing on the CHF Site.
- Respond to your questions or other requests.
- Improve and manage the CHF Site.
- Send you emails to inform you about new features of the CHF Site.
- Contact you with regard to your use of the CHF Site.
- Market CHF products and services to you and send you marketing materials that may be of interest to you, but only if you consent to providing your information for this purpose.
- For other purposes with your consent.
Marketing Communications from CHF. CHF will send you marketing communications only with your express consent. If you choose not to consent, you may still access the CHF Site, but you may not receive important information about features and functionality of the CHF Site or other products that may interest you.
5. How We Share Information
Third Parties Providing Services on Our Behalf. We use third parties to host the CHF Site, design and operate the CHF Site features, and perform administrative, analytics, payment processing, and communications services. Services these parties provide include processing your payments made through the CHF Site, enabling CHF to send you email newsletters and providing information to CHF about the use of the CHF Site and viewing of our content. We may disclose your personal information to these companies so they can carry out these services. These companies are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which CHF discloses it to them. We may use: (a) third-party analytics service providers and (b) ad-serving platforms, such as Google and Facebook, which may set and access their own cookies and web beacons on your device. These parties may have access to usage information.
Sweepstakes, Contests, and Promotions. We may offer sweepstakes, contests, and other promotions (each, a "Promotion") through the CHF Site that may require registration. By participating in a Promotion, you agree to the terms, conditions and/or official rules that govern that Promotion. If you choose to enter a Promotion, we may disclose your personal information to third parties or the public in connection with the administration of the Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners' list.
Administrative and Legal Reasons. We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; and (b) protect and defend our rights or property, the CHF Site, its users, or the public.
Business Transfer. We reserve the right to disclose and transfer all information related to the CHF Site, including, without limitation, your personal information, demographic information and usage information: (i) to a subsequent owner, co-owner or operator of the CHF Site or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
6. Links to Other Websites and Services
Personal information collected via the CHF Site is stored in secure operating environments that are not available to the public. In some instances, personal information is encrypted during storage and transmission. Only those CHF employees and agents who need access to your personal information to do their jobs are allowed access, each having signed confidentiality agreements.
While we make reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from the CHF Site, and you assume all related risks.
We regularly review the information that we collect and store. We retain your personal information until you request that we delete it. In certain cases, CHF may be required to continue to retain your data to comply with applicable law or in connection with a legal claim.
8. Other Information
Lawful Bases. We collect and process your personal information only when we have a lawful basis to do so. Lawful bases include your consent, the fulfillment of CHF’s contractual rights or obligations, complying with applicable law, and the legitimate interests of CHF or third parties (provided that processing your data for a legitimate interest does not outweigh your rights and freedoms). Examples of a legitimate interest include (i) analyzing user data to maintain and improve the CHF Site for all users; (ii) providing you with access to the CHF Site; (iii) providing you with up-to-date information about new features of the CHF Site; (iv) engaging third-party providers to deliver certain features of the CHF Site; and (v) complying with record retention laws or other legal obligations. You may withdraw your consent or object to a legitimate interest at any time by contacting us at the information provided below.
Cross-Border Transfer. The CHF Site is hosted on servers in the United States. Any personal information you provide to us will be processed and stored on servers in the U.S., the laws of which may be deemed by other countries to have inadequate data protection. Accordingly, if you are located outside the U.S., you consent and continue to consent to the processing and storage of such data in the U.S. Where appropriate, we have in place, or are pursuing, agreements with our affiliates and contractors that include standard contractual clauses to protect your rights with respect to your data.
Do Not Track: Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the CHF Site does not respond to DNT signals.
Children Under 16. We do not knowingly collect personal information from children under the age of 16 and do not target the CHF Site to children under 16. If you are under 16, please do not use the CHF Site or submit any personal information through the CHF Site. If you have reason to believe that a child under the age of 16 has provided their personal information to us, please contact us, and we will delete that information.
9. Your Choices and Our Contact Information
If you choose not to provide personal information, you may be unable to access or use the CHF Site.
Accessing Your Personal Information. If you would like to obtain a copy of your personal information gathered by the CHF Site, or if you would like to correct or delete such information from the CHF Site’s marketing database, send us an email at “marketing(at)crosbyhops.com” to submit a request. Depending on the law that applies where you live, you may have additional rights, such as the right to request that we send your information to another organization of your choice (where technically feasible).
Opting Out. We send promotional and marketing communications only with your consent. If you no longer wish to receive these or other communications from the CHF Site, send us an email at “marketing(at)crosbyhops.com”. You can stop receiving newsletter email communications from us by clicking on the “unsubscribe link” provided in such communications.
Improper Collection and Misuse of Personal Information. Please report any improper collection or misuse of personal information provided on the CHF Site to “marketing(at)crosbyhops.com”. Depending on the law where you live, you may also have the right to file a complaint with your local data protection authority.